You shouldn't have to choose between your health and your trip. ServMedica connects you with licensed, local physicians wherever you travel — starting in El Salvador, expanding across the Americas. View Plans · Contact Us
Get your ServMedica plan before your next trip. No paperwork, no waiting rooms, no stress — just a doctor when you need one.
You're traveling. You wake up sick — fever, stomach pain, something that won't go away. Now what?
You don't know which hospital to trust. You can't explain your symptoms in the local language. You have no idea what it will cost — or whether your insurance covers anything. So you either wait it out and hope for the best, or spend hours in an unfamiliar ER when all you needed was a doctor who could see you quickly.
That's exactly why we built ServMedica. You open the app, describe what's wrong, and within minutes you're talking to a licensed physician who practices in the country you're visiting — in your language.
You have no way to know which clinics are trustworthy or what the intake process looks like
You're trying to describe symptoms in a language you don't speak — or trusting a translation app with your diagnosis
You won't know the price until after you're treated, and your insurance likely won't cover a foreign ER visit
You're stuck in a waiting room for hours when you should be resting — or you skip care entirely because it's too complicated
Your doctor must be licensed and located in the same country as you. No exceptions.
This isn't a technicality — it's how we protect you. When your doctor is licensed locally, your consultation is legally valid, your prescription works at local pharmacies, and your physician actually knows the healthcare system around you. Other telemedicine apps cut corners with cross-border consultations. We don't.
When you consult with a ServMedica physician, that doctor is licensed, practicing, and based in the same country where you are right now. That means your consultation meets all local medical regulations, your prescription is valid at the pharmacy down the street, and your doctor knows exactly where to send you if you need in-person care.
Before any physician sees you, they go through our full credentialing process: license verification with the national medical board, background checks, malpractice history review, and ongoing monitoring. We don't onboard doctors in bulk — each one is individually approved by our Country Medical Director.
We built this platform for one reason: so you never have to worry about healthcare when you travel. Here's what that looks like in practice.
Every doctor you see on ServMedica is licensed and practicing in the country you're visiting. No cross-border workarounds — you get a real, in-country physician who knows the local pharmacies, hospitals, and referral options if you need them.
We didn't bolt compliance onto an existing platform — we built ServMedica from the ground up to meet local medical regulations in every country. Your consultations, prescriptions, and medical records all follow the rules of the country you're in.
Before you even see a doctor, our AI triage engine evaluates your symptoms, determines urgency, and routes you to the right level of care. It also powers real-time translation during your consultation — so nothing gets lost between you and your physician.
The entire platform works in English and Spanish — from the moment you open the app to the end of your consultation. Our real-time translation ensures you and your doctor understand each other perfectly, no matter which language either of you speaks.
If you're facing a medical emergency, we coordinate care immediately — regardless of your plan balance or subscription status. Emergency triage and local emergency service coordination are always free. Your safety comes first, always.
Your medical data is isolated by country and never shared across borders. When your trip ends, your health information is automatically purged. We follow GDPR-aligned principles because your data belongs to you — we never sell or share it.
You deserve to know that every doctor on our platform has earned the right to treat you
Every country we operate in has a senior physician overseeing all clinical operations. They review consultations, handle escalations, and make sure every interaction you have meets our quality standards — not just on paper, but in practice.
Before any doctor treats you, we verify their active medical board registration, review malpractice history, confirm continuing education, and run background screening. This isn't a checkbox exercise — it's how we earn your trust.
Your consultation generates an audit trail. Our QA team reviews a random sample monthly, tracks patient outcomes, monitors prescription patterns, and flags anything unusual for immediate review. If something's off, we catch it.
You're trusting us with your health information — some of the most sensitive data there is. Here's exactly how we keep it safe.
Everything you share with us — your medical history, consultation notes, prescriptions — is encrypted with AES-256, the same standard trusted by governments and banks. Even if someone breached our servers, your records would be unreadable.
Every time you open the app, your connection is protected with TLS 1.3. This prevents anyone from intercepting your consultation, reading your messages, or tampering with your data while it's in transit.
Your access tokens expire every 15 minutes. On mobile, you can add fingerprint or face authentication for an extra layer of security. Even if someone gets your password, they can't access your account without your device.
Your medical data is partitioned by country at the infrastructure level. Records from one country are never mixed with another. This keeps you compliant with local data residency laws and prevents your information from crossing borders.
Every time anyone views your health information, it's logged — who accessed it, when, and what they did. These audit trails are kept for 7 years, supporting regulatory audits and giving you full accountability.
You can request your data, ask for it to be deleted, or see exactly how it's been used. We follow GDPR principles: data minimization, purpose limitation, and transparent processing. After your trip, your data is automatically erased.